Support Resources
Essential services never sleep and neither do essential communications. Riptide provides a variety of resources to keep you communicating effectively with your customers.
Reach us whenever you need help or have feedback to share.
Help Center
- videos and instructions for every aspect of Riptide
Live Support (8AM - 6PM Pacific Time, Monday - Friday)
- (fastest) send us a message in Riptide [video]
- text, call, or email us
- we usually respond within 24 hours or sooner
- watch and learn how to message us in Riptide (video coming soon!)
1:1 Personal Support Sessions [schedule]
- schedule a personal support session with a Riptide expert
- review your setup
- train you and your team
AFR Webinars - [get an invite]
- attend an AFR webinar for your territory
- hosted by your AAA field representative
- led by a Riptide expert
- learn the basics of Riptide
- get your questions answered